These Website Terms of Use govern your use of the Drop Privacy public website — our marketing pages, blog, documentation, and other information. They do not govern your subscription to the Drop Privacy platform, which is covered by the Master Subscription Agreement (provided to you when you sign up as a tenant).
Effective / Last updated: July 11, 2026
These Website Terms of Use (the “Website Terms”) are a legally binding agreement between you (“you” or “your”) and Drop Privacy, LLC, a California limited liability company (“Drop Privacy,” “we,” “us,” or “our”), governing your access to and use of the website located at dropprivacy.com and its subdomains, including our marketing pages, blog, documentation, developer/API reference, and contact forms (collectively, the “Site”).
BY ACCESSING OR USING THE SITE, YOU AGREE TO THESE WEBSITE TERMS. If you do not agree, do not use the Site.
1.1. These Website Terms cover only your use of the Site as a visitor. They do not govern the Drop Privacy software-as-a-service platform, APIs, on-premises agent, or related products and services (the “Services”). Access to and use of the Services is governed exclusively by the Master Subscription Agreement (the “MSA,” provided at signup), together with the Data Processing Addendum and Acceptable Use Policy, which a customer accepts when it signs up as a tenant. The MSA is a private contract executed between Drop Privacy and each customer at the time of subscription (contract signing); its terms are confidential and it is not published or made available to the general public. A prospective customer may request a copy from sales@dropprivacy.com.
1.2. If you access the authenticated customer portal, your use is governed by the MSA and the AUP; to the extent of any conflict with these Website Terms regarding the Services, the MSA controls.
You may use the Site only if you are at least 18 years old and able to form a binding contract, and only for lawful purposes. The Site is intended for businesses and professionals evaluating or learning about the Services; it is not directed to children, and we do not knowingly collect personal information from children through the Site.
3.1. Subject to these Website Terms, Drop Privacy grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal or internal business, informational purposes.
3.2. The Site and all of its content — including text, blog posts, documentation, graphics, logos, trademarks, page layouts, and software — are owned by or licensed to Drop Privacy and are protected by intellectual-property laws. Except as expressly permitted, you may not copy, reproduce, republish, scrape, frame, mirror, sell, or create derivative works from the Site or its content without our prior written consent. “Drop Privacy” and our logos are our trademarks; you may not use them without permission.
You agree not to, and not to permit others to: (a) use the Site for any unlawful purpose or in violation of these Website Terms; (b) probe, scan, or test the vulnerability of the Site, or breach security or authentication measures; (c) access the Site by automated means (bots, scrapers, crawlers) except well-behaved indexing consistent with our robots.txt; (d) interfere with or disrupt the Site (including denial-of-service or excessive-load activity); (e) upload or transmit malware or harmful code; (f) submit false, misleading, defamatory, harassing, or infringing content through Site forms; or (g) attempt to build a competing product using the Site’s content or systematically harvest it.
5.1. Contact and demo requests. Information you submit through our forms (for example, a demo request) is handled as described in our Privacy & Cookies notice. You represent that the information you submit is accurate and that you are authorized to provide it.
5.2. Feedback and ideas. Any feedback, suggestions, ideas, or materials you submit to us through the Site are non-confidential and non-proprietary. You grant Drop Privacy a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, and exploit them for any purpose without compensation or obligation to you.
THE MARKETING PAGES, BLOG, GUIDES, AND OTHER INFORMATIONAL CONTENT ON THE SITE — INCLUDING MATERIAL ABOUT THE CALIFORNIA DELETE ACT (SB 362), THE DROP PLATFORM, AND PRIVACY COMPLIANCE — ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, REGULATORY, OR PROFESSIONAL ADVICE. They may not reflect the most current legal developments and are not a substitute for advice from your own qualified counsel. Drop Privacy is a compliance-software provider — not a data broker, law firm, or your compliance officer — and is not affiliated with or endorsed by the State of California, the California Privacy Protection Agency, or the DROP platform. Your reliance on any Site content is at your own risk.
The Site may link to third-party websites or resources. We do not control and are not responsible for third-party content, products, policies, or availability, and links do not imply endorsement. Your use of third-party sites is governed by their terms.
8.1. Not a data broker. Drop Privacy is a compliance-software provider and, when it processes data for a customer, a service provider / processor. Drop Privacy is not a data broker: we do not collect, sell, share, rent, or trade consumer personal information for our own purposes, and we are not affiliated with or endorsed by the State of California, the California Privacy Protection Agency, or the DROP platform.
8.2. Information on this Site. The Site collects only the limited information you choose to provide (for example, a demo request) plus standard, consent-based analytics, as described in our Privacy & Cookies notice. We do not sell this information, and we retain it only as long as needed for the purpose for which it was provided and for our ordinary records.
8.3. No consumer-PII custody; customer responsibility. Any personal information that our customers (registered data brokers) process through the Drop Privacy platform is not ours and is not collected for our own purposes. It is owned by, and is the responsibility of, the respective customer; it is processed only on that customer’s behalf, and only transiently, as needed to perform the Services, under the Master Subscription Agreement and Data Processing Addendum. In the on-premises (Model C) deployment, identifiable consumer PII remains within the customer’s own perimeter and our cloud receives only hashes and non-identifying metadata; in cloud deployments, such data is processed within the customer’s isolated, customer-owned tenant environment and is returned or deleted in accordance with the DPA. Drop Privacy does not retain consumer personal information for its own use.
8.4. Privacy notice. Our collection and use of information through the Site is further described in our Privacy & Cookies notice, which is incorporated into these Website Terms by reference.
THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROP PRIVACY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ITS CONTENT IS ACCURATE, COMPLETE, OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROP PRIVACY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DROP PRIVACY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Nothing in these Website Terms limits liability that cannot be limited under applicable law, or liability for fraud or willful misconduct. Liability relating to the Services is governed by the MSA, not these Website Terms.
You agree to indemnify, defend, and hold harmless Drop Privacy and its affiliates, officers, directors, members, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Website Terms, or your violation of any law or third-party right.
If you believe content on the Site infringes your copyright, send a notice to legal@dropprivacy.com including: (a) identification of the copyrighted work; (b) identification of the material claimed to be infringing and its location; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; (e) a statement, under penalty of perjury, that the information is accurate and you are authorized to act; and (f) your physical or electronic signature. We may remove allegedly infringing material and terminate access for repeat infringers.
We may modify or discontinue the Site (or any part of it) at any time, and may update these Website Terms from time to time. Material changes will be indicated by updating the “Last updated” date above. Your continued use of the Site after changes take effect constitutes acceptance.
14.1. These Website Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The state and federal courts located in Orange County, California shall have exclusive jurisdiction over disputes arising out of these Website Terms, and you consent to such venue. (Disputes relating to the Services are subject to the dispute-resolution and arbitration provisions of the MSA, not these Website Terms.)
14.2. If you are a California resident and any complaint with us is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
If any provision of these Website Terms is held unenforceable, it will be limited to the minimum extent necessary so that the remaining provisions remain in full force. These Website Terms (with the Privacy & Cookies notice) are the entire agreement regarding your use of the Site. Our failure to enforce a provision is not a waiver. “Including” means “including without limitation.”
Questions about these Website Terms may be sent to legal@dropprivacy.com or sales@dropprivacy.com.
Drop Privacy, LLC
Website: https://www.dropprivacy.com
Related: Data Processing Addendum · Acceptable Use Policy · Privacy & Cookies. These documents are not a substitute for advice from your own counsel.